Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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Being a college student it's important to have an auto repair shop that you can trust! I would recommend tuffys to any ball state student!

— Elizabeth H., Muncie , IN


Awesome, awesome. Can't say enough about Mr. Randy and his crew. They go above and beyond with all they do. They are trustworthy too. Hope he doesn't retire!

— Lola M., Muncie, IN


Randy has worked on my cars and my kids cars for years. Very professional service and high quality repairs. Have never had to return any vehicle to have it worked on for the same problem once the crew at Tuffys has fixed it. Customer service at its best. I would never take my vehicles anywhere else.

— Rick L., Wellman, IN


My family moved to the Muncie area a few years ago. When looking for a new place to take our vehicles for maintenance and repairs, it was suggested to us to try Tuffy's. We have taken all of our vehicles there ever since. Randy and his crew are hard working, honest people. Randy, himself, is a very personable individual and does a great job of communicating about any concerns with your vehicle that he may have. They always take care of our vehicles in a reasonable time and we have never been disappointed in the work done to them. We will continue to take our vehicles to Randy at Tuffy's for years to come and would suggest to anyone else to do the same.

— Billy M., Wellman, IN


First time using Tuffys and it won't be the last. They did a great job getting my car in and getting it fixed! Have used a lot of other businesses in the area and I am very impressed with their service and turn around time. Thanks again guys!

— Nick S., Yorktown, IN


If you are looking for an honest and knowledgeable mechanic then you found the right place! I was in Muncie for a graduation when my car broke down. I luckily had it towed to Tuffys and spoke to Randy the next morning. I was extremely nervous since I was from out of town (4 hours away) and the next day was mother's day and really wanted to be home for it. I have never been more impressed with the care and service I received. The transmission in my car was possibly blown but Randy evaluated the situation, cleaned it, flushed it and then drove it himself to see how the car drove. They worked hard on this car so I could go to the graduation and be home for mother's day. When I was about an hour outside of reaching home I received a phone call from Randy checking to see how I was doing and how the car was handling. Anyone that lives around the Muncie area does not know how lucky they are to have Randy and this shop in their town. I only wish there was another Randy around my home town. There is a true passion for doing the right thing for customers from this shop.

— Debbie D., Park Ridge, IL


Brought our car to Tuffy for the first time this week after a minor collision with the curb...they gave us an honest assessment and had it fixed within about 24 hours. Randy and his team were very respectful and professional. Thanks Guys!

— Allison B., Muncie, IN


I take my wife to dialysis three times a week so it is imperative that our vehicle is 100% reliable. That's why I get all of the preventative maintenance (oil changes, fluid flushes, brakes, etc.) at Tuffy in Muncie. They make sure problems are found and fixed in advance so I don't have to worry about breaking down. I trust these guys. They do good work.

— Stan S., Anderson, IN


These mechanics are miracle workers! I was so frustrated with another car repair place. I had my car in there at least three times for a noise in the front passenger side that sounded like it was coming from the tire area. The other guys kept saying they fixed it but it was still there. I finally gave up on them and brought my car to Tuffy Muncie because my co-worker recommended them. They figured out the problem and had it fixed the same day. A miracle! This place is the best!

— Abby M., Muncie, IN

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